Privacy Policy

Omni Dental Service LLC ("Company," "we," "us," or "our") develops and operates DentiQ, a practice management platform available at dentiqusa.com (the "Service"). This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use the Service.

By creating an account or using the Service, you agree to the practices described in this policy. If you do not agree, please do not use the Service.

We use the information we collect to:

• Provide, operate, and maintain the Service;
• Generate daily task lists and send transactional emails (summaries, alerts, password resets);
• Respond to support and help requests submitted through the Service;
• Monitor for security incidents and prevent misuse;
• Improve and develop new features; and
• Comply with applicable legal obligations.

We do not use your data to serve third-party advertising, and we do not sell your personal information to any third party.

We share data only with the following service providers, each of whom is bound by their own privacy and security obligations:

We may disclose information if required to do so by law, court order, or government request, or to protect the rights, property, or safety of the Company or its users.

DentiQ is a task management and accountability tool designed for dental practice staff workflows. The Service is not designed to collect, store, or process patient names, clinical records, diagnoses, treatment notes, or any information that constitutes Protected Health Information (PHI) as defined under HIPAA.

If you believe your intended use of the Service may involve PHI, you must contact us at info@dentiqusa.com before use to discuss appropriate safeguards and whether a Business Associate Agreement is required.

We use session cookies strictly necessary to maintain your authenticated session within the Service. We do not use advertising, tracking, or analytics cookies placed by third parties. You may disable cookies in your browser, but doing so will prevent you from logging in and using the Service.

We retain your account and operational data for as long as your account remains active. Following account termination or subscription cancellation, your data is retained for 30 days and then permanently deleted, except where longer retention is required by law (e.g., billing records for tax compliance).

We implement industry-standard security measures including encrypted data transmission (TLS 1.2 or higher), encrypted data storage at rest, and role-based access controls. Despite these measures, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal data, or object to certain processing. To exercise any of these rights, contact us at info@dentiqusa.com. We will respond within 30 days.

California residents may have additional rights under the CCPA, including the right to know what personal information we collect and the right to request deletion. We do not sell personal information.

The Service is intended for adults operating or employed by dental practices. We do not knowingly collect personal information from individuals under 18. If we learn we have inadvertently collected such information, we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify registered users by email of any material changes at least 14 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated policy.

Questions or requests regarding this Privacy Policy: